careers
Humble Design Day of Service 2016

About Us

Gardner-White Furniture was founded in 1912 as a place where customers could find great styles at a great value. More than a century later, Gardner-White is the only family owned & operated home furnishings business serving the Metro Detroit market. We are a nimble organization and have a lot of industry firsts to our name.

Shadow Top

Shadow Bottom
Charities

Community

We are active members of the Southeast Michigan community and work to make it a better place. Since 2000, the Red Cross has collected enough blood in Gardner-White stores to save the lives of 25,000 people. We also have a close relationship with the Salvation Army and Humble Design.

Day of Service - Hands Up
Golden Rule

Benefits

Career of you Dreams
Insurance
Vacation
Unlimited Growth
Discounts
Paid Training
Shadow Bottom

Current Open Positions

Customer Service – All Stores

We are Looking to Bring on Part Time Customer Service Team Members Who...

• Are a good listener and communicator with solid customer service experience
• Has a very polished phone presence – we are not looking for someone who pushes the customer off the phone. We want someone who listens, cares and wants to help make sure the customer’s experience is the best it can be
• Adaptable to any situation
• Knows how to positively diffuse a negative situation and work on resolving the problem so the customer feels we listened and took great care of them
• Possesses a winning attitude and dedication to ensuring the highest marks in customer satisfaction are achieved with every call or customer contact
• Positive attitude and ability to work well within a team environment
• Willing to work weekends, evenings and holidays

Qualifications:
• Computer Literate Word, Excel, PowerPoint
• Exceptional Phone Etiquette
• Experience with a Multi-Line Phone System
• Positive background working in a customer service position
• Work weekends and holidays included
• Successful background in working within a team and mentoring other team members –to increase you and your team members success
• Exceptional listening and problem resolution skills
• Follow up on customer issues to verify they were resolved to the customer’s satisfaction

Your Potential is only limited by what you do – Gardner-White will put the tools in your hands to help you build your succession plan, what you do with it is up to you!

Job Type: Full-time and Part-time
Local candidates only
Required experience: Customer Service Experience: 1 year
Required education: High school or equivalent
Rate of pay: $10/hr.

Delivery Driver - Auburn Hills

We are Looking to Bring on full-time Delivery Drivers who...

Qualifications:

Safely deliver, install, and put together furniture in customer's home
Excellent communication and people / customer service skills
MUST be able to drive a Straight Truck
Class B CDL license or Chauffeur's License
MUST clean up delivery area after successful delivery and install of furniture at the customer's home
Keep vehicle clean and properly maintained at all times
Follow all safety procedures when loading and unloading furniture
Verify delivery and install exceeds expectations of the customer - includes loading and unloading of truck

Required Experience:

MUST be able to lift up to 120 pounds on a daily basis
MUST be at least 18 years of age
MUST be able to pass a background check and drug test
MUST have a clean driving record and have a valid MI state driver's license
Minimum of 2 years of driving and furniture / appliance delivery experience
MUST be willing to work 10 hour days (depending on business needs/peak season)

Please Note: Gardner-White operates 7 days a week and our drivers work both day and night shift, please only apply only if you are willing and able to work either the day or night shift.

Furniture Repair Tech Trainee - Auburn Hills

We are Looking to Bring on Furniture Repair Tech Trainee Team Members Who...

•Safely complete furniture repairs and / or part replacement in customers homes
•Strong desire to learn a new skilled trade
•Strong eye for detail
•MUST have excellent problem solving and trouble shooting skills
•Excellent communication and people / customer service skills
•Valid driver's license required with a clean driving record
•Keep vehicle clean and properly maintained at all times, ensuring proper inventory levels for parts and / or supplies needed for service calls
•Follow all safety and warranty procedures for repairs
•Ensure customer satisfaction and / or next steps (if necessary) for all repairs / part replacement

Qualifications:
•Prior experience utilizing hand / power tools for repairs, preferably furniture
•Desire to learn a new skilled trade
•Prior experience with repairing all makes / models of furniture; experience with repair of wood, upholstery, etc. preferred
•MUST be able to lift up to 120 pounds on a daily basis
•MUST be at least 18 years of age
•Willingness to travel locally in Metro Detroit area (position requires 100% local travel)
•MUST be able to pass a background check and drug test
•MUST have a clean driving record and have a valid MI state driver's license
•MUST be willing to work 10 hour days (depending on business needs/peak season)

Your Potential is only limited by what you do – Gardner-White will put the tools in your hands to help you build your succession plan, what you do with it is up to you!

Job Type: Full-time

Furniture Service Technician

We are Looking to Bring on full-time Furniture Service Technicians who...

Qualifications:

Safely complete furniture repairs and / or part replacement in customers homes
MUST have excellent problem solving and trouble shooting skills
Excellent communication and people / customer service skills
Valid driver's license required with a clean driving record
Keep vehicle clean and properly maintained at all times, ensuring proper inventory levels for parts and / or supplies needed for service calls
Follow all safety and warranty procedures for repairs
Ensure customer satisfaction and / or next steps (if necessary) for all repairs / part replacement

Required Experience:

Minimum of 2 years of furniture repair / restoration experience - prior experience working within a large furniture retailer STRONGLY preferred
Experience with repairing all makes / models of furniture; experience with repair of wood, upholstery, etc.
MUST be able to lift up to 120 pounds on a daily basis
MUST be at least 18 years of age
Willingness to travel locally in Metro Detroit area (position requires 100% local travel)
MUST be able to pass a background check and drug test
MUST have a clean driving record and have a valid MI state driver's license
MUST be willing to work 10 hour days (depending on business needs/peak season)

Please Note: Gardner-White operates 7 days a week - Service Techs scheduling often includes Saturday work. Please ensure availability for Saturday operations.

Sales Associates - All Stores

We are Looking to Bring on Team Members Who...
• Have a flare/passion for design to help individuals, couples, or families who are looking to “refresh” their space or redesign their home
• Are a good listener and communicator with solid sales consulting experience – we are not looking for someone who can sell just furniture, but an individual who can create an experience where the customer not only wants to come back to see you, but refers their friends and families to be treated to a consultative approach in home furnishing design
• Wants to have a stake/ownership in how their financial and career success can grow
• Has an entrepreneurial spirit, and can also work within a team to achieve and exceed sales goals
• Knows TIMING in sales is EVERYTHING
• Loves Selling – Selling is your Passion! Nothing makes you happier than closing a deal and knowing you met a customer’s needs, wants, and desires
• Realizes selling is a conversation, NOT a pitch
• Has the confidence, drive, and desire to make a determined effort to close a sale
• You are the face of Gardner-White, you are the reason they come back

Qualifications:
• Successful track record of 2 years of solid sales experience
• Computer Literate
• Work 8-12 Hour Days – weekends and holidays included
• Successful background in working within a team and mentoring other team members –to increase your and your team members success
• Walking, Standing, Sitting for Extended Periods of Time
• Exceptional listening and problem resolution skills
• Dress for the Success that you Want

Gardner-White Offers:
• Exceptional Benefits Plan including medical, dental, and vision
• 401(k) – with Company Match
• Unlimited Income Potential
• Commission Paid Weekly
• Extensive Paid Industry Training by one of the leaders in the industry
• Merchandise Discounts
• Career Progression Planning
• Opportunities to become a Mentor within the Team, and opportunities for advancement within Gardner-White

Your Potential is only limited by what you do – Gardner-White will put the tools in your hands to help you build your succession plan, what you do with it is up to you! Send us your resume today!

Job Type: Positions we are hiring for are full time and part time.
Local candidates only
Required experience: Sales Experience in Retail or Other: 2 years
Required education: High school or equivalent

Stock Associates - All Stores

We are looking to bring on full and part time Stock Associates who...

Qualifications:

Safely install and put together furniture in store
Excellent communication and people skills
Customer Service focused
Load and unload furniture safely into and out of customer's cars
Follow all safety procedures when loading and unloading furniture
Some cleaning duties

Required Experience:

MUST be able to lift up to 120 pounds on a daily basis
MUST be at least 18 years of age
MUST be able to pass a background check and drug test
MUST be willing to work 10 hour days (depending on business needs/peak season)

Warehouse Associate - Auburn Hills

We are looking to Bring on Full-Time Warehouse Associates who...
Qualifications

Process shipment of large furniture items (i.e. sofas, chairs, love seats, tables, mattresses, etc.)
Use of dolly's and / or forklift pickers for moving and processing shipment
Organizing merchandise for easy processing through the warehouse
Organizing packaging material for recycling
Light assembly of furniture items
Inspection of furniture for damage
Maintaining a clean and safe working environment at all times
Excellent communication skills and the ability to work within a team environment

Required Experience
Prior experience working in a warehoue environment - preferably processing shipment of large items such as furniture / appliances a plus
Prior forklift experience a huge plus
Prior experience with assembly or use of hand tools a plus
Ability to lift up to 120lbs on a regular basis
Ability to work within a team environment and assist wherever needed in the warehouse
Strong communication skills
Ability to pass a background and drug test
Ability to work several shifts and or overtime if needed
Ability to work weekends

Our warehouse is a full 24/7 operation with some closures for certain holidays throughout the year. Strong candidates must be willing to work overtime and any shift (1st - 7am - 5:30pm, 2nd - 2pm to 10:30pm OR 4pm - 12:30am, and 3rd - 8:30pm - 5am).