Best Sleep Guarantee

 

 

 

We know selecting a mattress can be confusing. At Gardner-White we make it a lot easier thanks to our Best Sleep Guarantee.
With the Gardner-White Best Sleep Guarantee, whether it’s the price you pay or your comfort, we guarantee you’ll enjoy sleeping on your new mattress. Getting a great night’s sleep is important for your good health and overall quality of life. You want a comfortable mattress with the right support for your needs. Here are the five elements of our Best Sleep Guarantee that help make sure you love your new mattress.

Comfort Guarantee

If you’re not sleeping great, we’ll exchange your mattress hassle-free for 180 days.

GUARANTEE: With our Best Sleep Guarantee you can buy with confidence. Because research shows it takes several weeks for your body to adjust to a new mattress you should sleep on your new mattress for a minimum of 30 days. If you are not satisfied with your mattress anytime within 180 days of your original purchase we will be happy to assist you with a one-time reselection.

DETAILS: In order to reselect, mattresses must be clean, undamaged and unstained. In addition, Gardner-White’s Mattress Protection must be purchased prior to delivery of
your mattress and used properly.

The one-time reselection allows you to select another new mattress of equal or greater value (if it a greater value you must pay the difference). The value of the mattress protection, pillows, electronics, gift cards, delivery fee will be deducted from your reselection credit and choice. A delivery fee applies to reselections.

The minimum purchase for 180-day coverage is $999.

Mattresses $499 – $999 will have a 60-day comfort guarantee and are subject to the same guidelines. Reselections on clearance, floor samples, pillows, foundations and adjustable bases are excluded. (Minimum purchase is based on the queen-size price point for each model.)

Lowest Price or It’s Free
We beat any price – any day – or your mattress is free.

GUARANTEE: If within 30 days of your purchase of a mattress set from Gardner-White you find the exact same merchandise with identical electronics or extras (brand and model) currently advertised by any local stocking dealer we will cheerfully refund the difference plus 10% or it is FREE! If Gardner-White offers the same product at a lower price within 30 days we will refund the difference.

DETAILS: To challenge a price, bring the competitor’s advertisement into the store with your Gardner-White receipt. We will send the request for refund to our customer service department. They will review the information and when appropriate issue credit to your account or mail a refund within 10 business days of receipt. The “competitor’s advertisement” doesn’t apply to clearance, floor models, vendor rollbacks or rebates, door busters and special financing. A “local stocking dealer” is a store front located in Wayne, Oakland and Macomb counties. Internet-only sites are excluded.

Best Selection
No one carries more models of premium brand-name mattresses all in-stock and ready for FREE Same Day Delivery.

We have the largest selection of specialty name-brand mattresses in Michigan. No one stocks more Serta Perfect Sleeper, iComfort by Serta, iSeries by Serta, Tempur-Pedic, Aireloom, Beautyrest and Restonic models.

Bedding Experts
Professional factory-trained Bedding Experts listen to your needs and use their extensive knowledge to guide you to the right choice.

Our sales associates undergo rigorous training and testing from each manufacturer. Only a select number of individuals who meet the highest standards earn the right to be called Bedding Experts. We know every mattress shopper is different. Our Bedding Experts are here to listen to you and answer your questions. They will assist you in selecting the mattress that is right for you.

Free Premier Same Day Delivery
Only Gardner-White gives you “Premier” Same Day Delivery absolutely free. Includes removal of your old mattress and set-up of your new set. An $89.99 value.

Minimum purchase for free delivery is $699 – must be within designated delivery area. To be eligible for pick-up of old bedding, bedding must be clean and unstained.

NOTE: “Best Sleep Guarantee” cannot be combined or layered with any other guarantee or exchange policy.

5 thoughts on “Best Sleep Guarantee

  1. Hi. We bought a mattress in june and we would like to exchange it for a pillow top. Its hard to tell how u will like a mattres but i miss a pillow top. We bought a r beautiful dining table and special order couch that we love. However i regret the mmatress and just want a firm comfortable pillow top king size. Please call me at 586-944-6363. We still have all tags on.

    Sincerley,
    Laurie Corsi
    (586-944-6363

  2. Pingback: How to Choose the Perfect Mattress | Gardner-White BlogGardner-White Blog

  3. If I am dissatisfied with the mattress I bought and it was $6000+ am I forced to buy another of equal value or can I look into something of lesser value?

    • Hi Ryan,
      I am sorry you are dissatisfied with your purchase. Please talk to Jeff and he can assist you further. His email is jeff@gardner-white.com. We have few options when returning or exchanging a mattress and he can look into your purchase with you to determine what we can do for you.

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